AI Answering Service for
Therapists & Counselors
Reaching out for help is hard enough. When a potential client finally calls, they deserve a warm, immediate response - not voicemail. Wave Runner's AI receptionist handles intake calls with empathy, captures essential information, and books sessions while you focus on your clients.
Personalized demo • 30-minute session • No commitment
The real cost of missed calls
What happens today
Monday morning. A person struggling with anxiety finally works up the courage to call a therapist. Gets voicemail. The moment passes. They don't call back. They scroll to the next listing and try someone else.
✗ Lost: A client who needed help — and $8,000+ in annual session revenue
With Wave Runner
Same Monday morning. Same person calls. AI answers warmly and immediately. Gently asks about what they're seeking help with, preferred session type, insurance status, and availability. Books an initial consultation for Wednesday afternoon.
✓ Booked: Initial consultation + long-term therapeutic relationship
From call to booked in under 2 minutes
Client Calls
AI answers with a warm, empathetic tone - designed for the sensitivity that mental health intake requires.
Gentle Intake
Captures what the client is seeking help with, preferred therapy type, and any immediate concerns - without clinical coldness.
Logistics Captured
Insurance details, preferred session format (in-person vs. telehealth), availability, and contact preferences.
Session Booked
Initial consultation scheduled, welcome email sent, and intake forms provided before the first visit.
Under 2 Minutes
From call to confirmed booking
How therapists use Wave Runner
"A new client told me she almost didn't call back after getting voicemail the first time. With Wave Runner, she was greeted warmly, her intake was handled gently, and she had a session booked within minutes. That client has been with me for 8 months now."
Dr. Sarah M.
Licensed Psychologist • Portland, OR
$8,400
annual value from one recovered client
Why voicemail & generic AI don't cut it
| Feature | Voicemail | Generic AI | Wave Runner |
|---|---|---|---|
| 24/7 Availability | |||
| Empathetic Tone | |||
| Crisis Detection | 988 handoff | ||
| Insurance & Client Capture | |||
| Session Format Matching | |||
| HIPAA Awareness | |||
| Intake Customization | |||
| Cost | Free | $150–300/mo | From $99/mo |
24/7 Availability
Empathetic Tone
Crisis Detection
Insurance & Client Capture
Session Format Matching
HIPAA Awareness
Intake Customization
Cost
What the AI captures
Reason for Seeking Help
Gently captures what the client is going through - anxiety, depression, couples issues, grief - with empathetic language.
Therapy Preferences
Individual, couples, family, or group. CBT, EMDR, psychodynamic - captures modality preferences.
Insurance & Client Info
Carrier, plan type, out-of-network willingness, and sliding scale interest.
Session Format
In-person, telehealth, or hybrid — plus location preferences for in-person visits.
Privacy & Sensitivity
Handles calls with appropriate clinical sensitivity. No details shared or stored beyond your practice system.
Availability Matching
Matches client availability with your open slots. Evening and weekend preferences captured and honored.
Real results, real revenue
89%
Intake calls converted
$8,400
Avg. annual client value
24/7
Availability for crisis timing
73%
Reduction in phone tag
Average monthly revenue from recovered intake calls
$6,700
from potential clients who would have moved on
Live in 5 minutes
Tell us about your business
Enter your services, hours, and preferences.
Set your rules
Configure call handling, scheduling, and escalation.
Forward your calls
Point your business number to Wave Runner and go live.
That's it. You're live.
Common questions
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Learn moreEvery Missed Call Is Someone Who Needed Help
When a person finally reaches out for therapy, they deserve an answer - not voicemail. Let AI handle intake with empathy, 24/7.
Also explore our AI Lead Qualification - See how AI qualifies and scores incoming leads automatically
Personalized demo • 30-minute session • No commitment