AI Answering Service for
HVAC Companies
Your customers call when their AC dies at midnight or their furnace stops on the coldest day of the year. Wave Runner's AI receptionist answers every call instantly, captures system details, assesses urgency, and books service appointments - so no emergency goes unanswered.
Personalized demo • 30-minute session • No commitment
The real cost of missed calls
What happens today
Saturday 2pm. AC unit dies in July heat. Homeowner calls your company. Gets voicemail. Waits 3 hours. Calls the next company on Google. They pick up. Job gone.
✗ Lost job: $2,800 repair + lifetime customer value
With Wave Runner
Saturday 2pm. AC unit dies. Homeowner calls. AI picks up instantly. Captures address, unit type (Carrier 3-ton split), age (8 years), symptoms (blowing warm air). Confirms emergency priority. Appointment booked for Sunday 8am.
✓ Booked: $2,800 repair + new recurring maintenance customer
From call to booked in under 2 minutes
Customer Calls
AI picks up instantly - no hold music, no voicemail, even at 2am on a holiday weekend.
System Assessment
Captures unit type, brand, age, symptoms, and determines if it's an emergency or routine service.
Details Logged
Address, access instructions, preferred time, and warranty status - all captured and synced.
Service Scheduled
Appointment booked, confirmation sent, and your dispatch team is notified automatically.
Under 2 Minutes
From call to confirmed booking
How businesses use Wave Runner
"Last July we had a heat wave and I was on a rooftop all day. My phone blew up with 23 calls. Wave Runner answered every single one - booked 8 emergency appointments and captured a $7,500 commercial unit replacement I never would have gotten."
Jake T.
HVAC Technician • Phoenix, AZ
$7,500
job captured while on a rooftop
Why voicemail & generic AI don't cut it
| Feature | Voicemail | Generic AI | Wave Runner |
|---|---|---|---|
| 24/7 Availability | |||
| Emergency vs. Routine Triage | Priority dispatch | ||
| HVAC System Knowledge | |||
| Captures Unit Type & Brand | |||
| Seasonal Surge Capacity | |||
| Scheduling Integration | |||
| Warranty Status Check | |||
| Cost | Free | $150–300/mo | From $99/mo |
24/7 Availability
Emergency vs. Routine Triage
HVAC System Knowledge
Captures Unit Type & Brand
Seasonal Surge Capacity
Scheduling Integration
Warranty Status Check
Cost
What the AI captures
Unit Type & Brand
AC, furnace, heat pump, mini-split - captures make, model, and tonnage.
Symptoms & Urgency
No cooling, strange noises, leaking water - AI assesses emergency vs. routine.
System Age
Helps your team prepare for repair vs. replacement conversations.
Property Details
Home size, number of units, access instructions for the technician.
Warranty Status
Checks if the unit might still be under warranty before dispatching.
Scheduling Preference
Morning, afternoon, ASAP - books based on real-time crew availability.
Real results, real revenue
94%
Calls answered after-hours
$3,200
Avg. recovered job value
24/7
Coverage including holidays
45%
More emergency bookings
Average monthly value of recovered calls
$12,800
from calls that would have gone to voicemail
Live in 5 minutes
Tell us about your business
Enter your services, hours, and preferences.
Set your rules
Configure call handling, scheduling, and escalation.
Forward your calls
Point your business number to Wave Runner and go live.
That's it. You're live.
Common questions
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Learn moreStop Losing HVAC Jobs to Voicemail
Every missed call in peak season is thousands in lost revenue. Let AI answer every call, capture every lead, and book every job - 24/7.
Also explore our AI Appointment Setter - See how AI automates appointment booking across all industries
Personalized demo • 30-minute session • No commitment