AI Answering Service for
Plumbing Companies
Water doesn't wait for business hours. When a pipe bursts at midnight, your AI receptionist answers instantly - assessing leak severity, checking water shutoff status, capturing property details, and scheduling emergency or routine service before the customer calls your competitor.
Personalized demo • 30-minute session • No commitment
The real cost of missed calls
What happens today
Sunday 11pm. Kitchen pipe bursts. Water flooding the floor. Homeowner calls your company. Voicemail. Calls the next plumber. They answer. You lose a $4,500 repipe job and a customer for life.
✗ Lost job: $4,500 emergency repair + future referrals
With Wave Runner
Sunday 11pm. Pipe bursts. Homeowner calls. AI answers immediately. Confirms it's an active leak, verifies water shutoff location, captures address and access details. Emergency dispatch triggered. Plumber en route within 45 minutes.
✓ Booked: $4,500 emergency repair + 5-star review
From call to booked in under 2 minutes
Emergency Call
AI answers instantly - critical for plumbing emergencies where every minute means more water damage.
Severity Assessment
Active leak? Water shutoff accessible? Flooding? AI triages the call to determine dispatch priority.
Details Captured
Address, fixture type, leak location, property type, and access instructions - all logged automatically.
Dispatched & Confirmed
Emergency calls get priority dispatch. Routine calls get next-day scheduling. Customer gets confirmation.
Under 2 Minutes
From call to confirmed booking
How businesses use Wave Runner
"Sunday night, pipe burst in a customer's kitchen. They called at 11pm and Wave Runner had the address, shutoff status, and severity documented before I even woke up. We were on-site in 45 minutes and saved them from $15,000 in water damage."
Marcus R.
Owner, Rapid Response Plumbing • Dallas, TX
$15,000
in water damage prevented
Why voicemail & generic AI don't cut it
| Feature | Voicemail | Generic AI | Wave Runner |
|---|---|---|---|
| 24/7 Availability | |||
| Leak Severity Assessment | Active triage | ||
| Water Shutoff Guidance | |||
| Emergency Dispatch | Priority routing | ||
| Fixture & Location Capture | |||
| Commercial vs. Residential | |||
| Scheduling Integration | |||
| Cost | Free | $150–300/mo | From $99/mo |
24/7 Availability
Leak Severity Assessment
Water Shutoff Guidance
Emergency Dispatch
Fixture & Location Capture
Commercial vs. Residential
Scheduling Integration
Cost
What the AI captures
Leak Severity
Active flooding, slow drip, or no current leak - AI determines urgency and dispatch priority.
Water Shutoff Status
Has the customer located and turned off the water? Critical for minimizing damage.
Fixture & Location
Kitchen, bathroom, basement, slab - captures exactly where the issue is.
Property Type
Single family, multi-unit, commercial - helps dispatch the right crew with right equipment.
Access Details
Gate codes, lockbox info, best entrance - so your plumber arrives ready to work.
Scheduling
Emergency dispatch or preferred scheduling window - booked based on crew availability.
Real results, real revenue
97%
Emergency calls answered
$4,500
Avg. emergency job value
< 2 min
Average call handling time
62%
Increase in after-hours bookings
Average monthly value of recovered emergency calls
$18,400
from calls that would have gone to voicemail
Live in 5 minutes
Tell us about your business
Enter your services, hours, and preferences.
Set your rules
Configure call handling, scheduling, and escalation.
Forward your calls
Point your business number to Wave Runner and go live.
That's it. You're live.
Common questions
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Learn moreEvery Missed Call Is a Flooded Opportunity
Plumbing emergencies don't wait for business hours. Let AI answer every call, assess every leak, and dispatch your team - around the clock.
Also explore our AI Lead Qualification - See how AI qualifies and scores incoming leads automatically
Personalized demo • 30-minute session • No commitment